Easypaisa, Pakistan’s leading mobile payment service, offers a convenient way to send and receive money. However, there might be instances where you accidentally send money to the wrong recipient or regret a transaction. In such cases, understanding how to reverse Easypaisa transactions becomes crucial.
This comprehensive guide will equip you with the knowledge and steps required to reverse Easypaisa transactions, ensuring you regain control over your finances.
Also read:
How to Delete Easypaisa Account
How to Create Easypaisa Account
How to Reverse Easypaisa Transaction
While Easypaisa transactions are designed to be final, there are limited situations where a reversal might be possible. Here’s what you need to do:
How to Cancel Easypaisa Transaction through Customer Care
Contact Easypaisa customer care immediately: The sooner you contact Easypaisa, the higher the chances of successfully reversing the transaction. Call their helpline at 3737 (Telenor users) or 111-001-123 (other networks) or reach out via their https://easypaisa.com.pk/ website’s chat support.
Provide necessary details: Be prepared to furnish the following information to the customer care representative:
- Your Easypaisa account number
- Reference number of the transactions you want to reverse
- Recipient’s details (if applicable)
- Clear explanation of why you want to reverse the transaction
Await Easypaisa’s response: The customer care representative will investigate your request and inform you of the feasibility of the reversal. This process may take some time, so patience is key.
How to Reverse Easypaisa Account Transaction by Contacting the Recipient
- If you mistakenly sent money to the wrong recipient, the first step is to contact them directly and request they return the funds.
- If the recipient hasn’t used the money and is cooperative, they can reverse the transaction from their end.
Frequently Asked Questions
Can I reverse any Easypaisa transaction?
No, Easypaisa transactions are generally irreversible. However, there are specific scenarios where reversals might be possible, such as contacting the recipient or reaching out to Easypaisa customer care if the recipient has not used the funds.
How long do I have to reverse an Easypaisa transaction?
The sooner you initiate a reversal request, the higher the chances of success. It’s crucial to act promptly and contact Easypaisa as soon as you realize the need for a reversal.
What information do I need to provide when requesting a reversal?
When contacting Easypaisa customer care, be prepared to provide details like the transaction amount, date, recipient information, and a clear explanation of the situation.
How to reverse easypaisa transaction on CNIC?
The CNIC Easypaisa transaction can also be reversed by the same method. The sender (Easypiasa retailer) will have to send a request or call the helpline for the transaction to be canceled or reversed.
